Samaritans Volunteers Answered A Call Every 56 Seconds Last Year.

Wednesday, 8 September 2021 09:32

It received 560,000 calls and emails in 2020.

Samaritans says its helpline volunteers answered a call for help every 56 seconds last year.

In its latest Impact Report, the charity says volunteers took more than 560,000 calls and emails in 2020.

While the charity said callers' concerns were the same compared to pre-pandemic, it found calls to its helpline were longer.

Samaritans Ireland’s Impact Report launches today. It showcases our achievements during a challenging year and highlights the dedication of our 2,300 volunteers, who responded to a call for help every minute in 2020 🙏 @samaritans
Read more: https://t.co/KgxmYI2MK8 pic.twitter.com/lHpL2WOoWz
— Samaritans Ireland (@SamaritansIRL) September 8, 2021

Rory Fitzgerald, Regional Director of Samaritans Ireland, says people didn't have their usual outlets to turn to:

The Samaritans says its volunteers spent more than 100,000 hours listening to callers worries last year.

Rory Fitzgerald says people contacted them for a wide variety of reasons

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